If you still have a problem – HP Designjet Z3100 Photo Printer series User Manual

Page 185

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4.

If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you
when this is necessary, but it may be worth trying even if the printer has not suggested it. See

Clean

the printhead drop detector on page 180

.

5.

If the problem still remains, replace any persistently faulty printheads (see

Handling ink cartridges

and printheads on page 117

), or contact HP Support (see

Contact HP Support on page 200

).

If you still have a problem

If you still experience print-quality problems after applying the advice in this chapter, here are some further
things that you can do:

Try using a higher print-quality option. See

Printing on page 45

.

Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about
the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be
downloaded from

http://www.hp.com/go/designjet/

.

If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with
the RIP.

Check that your printer's firmware is up to date. See

Update the firmware on page 136

.

Check that you have the right settings in your software application.

ENWW

If you still have a problem 175

Prin

t-

qua

lity issues

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