HP XP RAID Manager Software - Manual (Page 77)

2. To check the details of each alert, select the list, and then click Detail.
The Detail dialog box displays the details of the error.
3. If the following SIM reference codes appear, you must resolve the error:
•
601XXX and 602XXX (for Snapshot)
•
620XXX, 621XXX, 622XXX, 623XXX, 625XXX, 626XXX, and 630XXX (for Thin
Provisioning)
where XXX indicates the pool ID.
For details on how to resolve the error, see the HP P9000 Snapshot User Guide or the
HP P9000 Provisioning for Open Systems User Guide.
Logon errors
The following table describes logon errors.
Table 22 Logon errors
Probable cause / Recommended action Error condition
Enter the URL of the desired SVP to the Trusted sites section of the
Internet Options dialog box. The page is not displayed because of an
Invalid syntax error. 1
Close all the web browser windows and then clear the Java and web
browser cache. Remote Web Console does not start even
though you try to start it many times. 2
Close all dialog boxes and log in to the Remote Web Console again.
If the same error occurs, check the network environment. A network error occurred when you
logged in to the Remote Web Console. 3
Java application errors
The following table describes Java application errors.
Table 23 Java application errors
Probable cause / Recommended action Error condition
One of the causes could be that the pop-up blocker function of your
web browser restricts Remote Web Console. Perform the same Nothing happens after clicking the menu
on Remote Web Console. One minute 1
operation on Remote Web Console. If the problem still remains after later, the application error
(20020,10800) occurs.
you perform the operation multiple times, perform the following
actions:
•
Disable the pop-up blocker function of your web browser.
•
Disable the pop-up blocker function of any browser plug-in/add-on.
If neither of the above can be performed in Internet Explorer, you can
open the window by clicking the Remote Web Console menu while
holding down the Ctrl key.
Another possible cause is that a Java application was not allowed to
start. If a message appears and asks if you want to run an application,
click Run.
If none of the above actions solves the problem, reinstall JRE.
The possible causes are that JRE is not installed in the Remote Web
Console computer, JRE installation failed, or the JRE add-on is disabled When you click the Remote Web Console
menu, a message appears asking whether 2
on the web browser. Cancel the message asking about downloading, to download the file
and install JRE. If JRE is already installed, uninstall JRE and reinstall
it. SJsvlSNStartServlet.do or
SJsvlAppStartServlet.do. One minute later,
the application error (20020,10800)
occurs.
Logon errors 77