HP XP RAID Manager Software - Manual (Page 85)

Clearing the Java cache
To clear the Java cache, click Delete the temporary files in the General dialog box of the Java
Control Panel.
Clearing the web browser cache
To clear the cache in Internet Explorer, click Tools > Internet Options, and then click the General
tab. Click Delete Files in the General dialog box.
To clear the cache in Firefox, click Edit > Preferences. In the displayed dialog box, click Advanced
> Cache, and then click Clear Cache.
Firefox web browser problems on UNIX
If a java_vm process or a Firefox web browser process becomes hung up, Remote Web Console
performance becomes abnormal. Delete the abnormal process and continue with Remote Web
Console operations.
When you use Remote Web Console on the Japanese version of the Firefox web browser, you
must use the X Server Emulator to properly configure the browser.
In a B Shell, enter the following command:
LANG=C
export LANG
In a C Shell, enter the following command:
setenv LANG C
When you use Remote Web Console on the Firefox web browser, movements of the focus may
differ from those of Internet Explorer. Examples are shown below.
•
When the Remote Web Console login window appears, the focus in not on the User Name
box. Even if the User Name box is emphasized, you cannot enter any character with your
keyboard.
•
When you move the focus by using the Tab key, the destination browser window does not
become active.
When you click Logout at the upper right in the Remote Web Console main window on Firefox
web browser, the Remote Web Console login window appears after the logout (with Internet
Explorer, the window closes after the logout).
Downloading trace files using the FD Dump tool
Use the FD Dump tool to download trace files onto a hard disk drive. The downloaded trace files
can be used for the following reasons:
•
For troubleshooting purposes. Use the FD Dump tool to download trace files from SVP and
give it to the HP service personnel.
•
For checking configuration. First click Refresh All command to refresh the configuration
information, and then use the FD Dump tool to download trace files.
Prerequisites
•
No other user (including SVP user) should be using the FD Dump tool.
•
No maintenance operation is being performed.
Procedure 47 To download trace files from the SVP:
1. Start a web browser and specify the following URL to open the Tool Panel:
https://IP-address-or-host-name-of-SVP/cgi-bin/utility/toolpanel.cgi
2. Click Download Trace Files. The Login dialog box opens.
Firefox web browser problems on UNIX 85