HP XP RAID Manager Software - Manual (Page 81)

Table 24 No-response errors (continued)
Probable cause / Recommended action Error condition
Close all dialog boxes and log in to the Remote Web Console again.
If the same error occurs, restart the Remote Web Console computer. An internal error occurs, or a web
browser ends abnormally. 6
Restart the Remote Web Console computer. During the Remote Web Console
operation, the Internet Explorer web
browser suddenly disappears. 7
The clock time of the Remote Web Console computer may have been
changed. Log in to Remote Web Console again. An error (1,4011) occurs while you are
using Remote Web Console. 8
Restart the Remote Web Console computer. The Remote Web Console computer is
suddenly rebooted. 9
Close all windows, wait until processing finishes, and then restart
Remote Web Console. A Remote Web Console window is
forcibly closed during a time-consuming
process, such as LDEV formatting. 10
Restart Remote Web Console. If you cannot log in, wait for one minute
and try again. A Remote Web Console window is closed
incorrectly by: 11
•
Clicking
• Using commands such as File > Close
on the web browser, or
•
Pressing the Alt and F4 keys.
Restart the Remote Web Console computer. During the Remote Web Console
operation, an add-on (Flash10e.ocx)
error occurs. 12
If this error occurs repeatedly, reinstall Adobe Flash Player on the
Remote Web Console computer.
The probable causes are as follows: When you log out from the Remote Web
Console, an application error of Internet
Explorer occurs. 13
• Update programs may not have been applied to Internet Explorer
on the Remote Web Console computer. Apply the latest update
program.
•
Internet Explorer may be configured incorrectly.
Reinstall Internet Explorer on the Remote Web Console computer.
The probable causes are as follows: 14 •
When you click Refresh All or Refresh
View on the Remote Web Console
•
Another application such as RAID Manager may be changing
configuration. The window will be refreshed shortly after the
configuration change ends.
main window, the percentage of
progress remains 99%.
•
When you click Refresh All or Refresh
View on the Remote Web Console •
Auto LUN operations or Quick Restore operations may be in
progress. The window will be refreshed shortly after the operations
end.
secondary window, it displays the
message "Loading" for a long time.
Start up the Remote Web Console secondary window from the Remote
Web Console main window again. If this error occurs repeatedly, The Remote Web Console secondary
window disappears while you are using 15
close all the Remote Web Console windows that you open, and then
clear Java and web browser caches. the Remote Web Console secondary
window, and an error (20020-108000)
occurs.
Restart the Remote Web Console computer. The Remote Web Console window turns
white and the following icon displays in 16
the center of the web browser when you
use Remote Web Console.
Incorrect display errors
The following table lists incorrect display errors.
Incorrect display errors 81