HP LaserJet M1522 Multifunction Printer series User Manual

Page 141

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Control panel message

Description

Recommended action

No document sent

The product did not scan any pages, or it did
not receive any pages from the computer to
transmit a fax.

Try sending the fax again.

No fax answer Redial pending

The receiving fax line did not answer. The
product attempts to redial after a few minutes.

Allow the product to retry sending the fax.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

If the product continues to redial, unplug the
product telephone cord from the wall, plug in
a telephone, and try making a voice call.

Plug the product phone cord into a jack for
another phone line.

Try a different phone cord.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

No fax answer. Canceled send

Attempts to redial a fax number failed, or the
“Redial-no answer” option was turned off.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

Check that the redial option is enabled.

Unplug the telephone cord from both the
product and the wall and replug the cord.

Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.

Plug the product phone cord into a jack for
another phone line.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

No fax detected

The product answered the incoming call but
did not detect that a fax machine was calling.

Allow the product to retry receiving the fax.

Try a different phone cord.

Plug the product phone cord into a jack for
another phone line.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

Fax memory is retained when there is a loss of power

The HP LaserJet M1522 MFP flash memory protects against data loss when a power failure occurs.
Other fax devices store fax pages in either normal RAM or short-term RAM. Normal RAM immediately

Table 10-1

Alert and warning messages (continued)

ENWW

Solve fax problems 129

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