Performance problems – HP LaserJet M1522 Multifunction Printer series User Manual
Page 196
Problem
Cause
Solution
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for laser
printers.
The paper varies from side-to-side.
Turn the paper over.
The paper is too moist, too rough, too heavy or
too smooth, has the wrong grain direction, or is
of short-grain construction or it is embossed or
from a faulty paper lot.
Try another kind of paper, between 100 and
250 Sheffield, 4 to 6% moisture content.
Use long-grain paper.
Print is skewed (crooked).
The media guides might be incorrectly
adjusted.
Remove all media from the input tray,
straighten the stack, and then load the media
in the input tray again. Adjust the media guides
to the width and length of the media that you
are using and try printing again.
More than one sheet feeds at
one time.
The media tray might be overloaded.
Remove all media from the tray, and then
return some of the media to the tray. See
paper and print media on page 49
The media might be wrinkled, folded, or
damaged.
Verify that the media is not wrinkled, folded, or
damaged. Try printing on media from a new or
different package.
The media might have been fanned before it
was loaded.
Load media that was not fanned. Loosen ream
by twisting paper stack.
Media might be too dry.
Load new paper that was stored properly.
The product does not pull
media from the media input
tray.
The product might be in manual feed mode.
●
If Manual feed appears on the product
control-panel display, press
OK
to print
the job.
●
Verify that the product is not in manual
feed mode and print your job again.
The pickup roller might be dirty or damaged.
Contact HP. Se
or the support flyer that came in the
product box.
The paper-length adjustment control in tray 2
or optional tray 3 is set at a length that is
greater than the media size.
Adjust the paper-length adjustment control to
the correct length.
Performance problems
Try the tips in this section if pages exit the product, but have nothing printed on them, or when the product
does not print any pages.
Problem
Cause
Solution
Pages print but are totally
blank.
The sealing tape might still be in the print
cartridge.
Verify that the sealing tape has been
completely removed from the print cartridge.
The document might contain blank pages.
Check the document that you are printing to
see if content appears on all of the pages.
The product might be malfunctioning.
To check the product, print a configuration
page. See
Certain media types can slow the print job.
Print on a different type of media.
184 Chapter 12 Problem solve
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