Performance problems – HP LaserJet M1522 Multifunction Printer series User Manual
Page 200
Performance problems
Problem
Cause
Solution
No copy came out.
The input tray might be empty.
Load media in the product. See
for more
information.
The original might have been loaded
incorrectly.
In the automatic document feeder (ADF),
load the original with the narrow side forward
and the side to be scanned facing up.
On the flatbed scanner, place the original
document face-down with the upper-left
corner of the document at the corner
indicated by the icon on the scanner.
Copies are blank.
The sealing tape might not have been
removed from the print cartridge.
Remove the print cartridge from the product,
pull out the sealing tape, and reinstall the
print cartridge.
The original might have been loaded
incorrectly.
In the ADF, load the original with the narrow
side leading into the ADF and the side to be
scanned facing up.
On the flatbed scanner, make sure that the
original document is placed face-down with
the upper-left corner of the document at the
corner indicated by the icon on the scanner.
The media might not meet
HP specifications.
Use media that meets HP specifications.
See
Paper and print media on page 45
.
The print cartridge might be defective.
Replace the print cartridge. See
The wrong original was copied.
The ADF might be loaded.
Make sure that the ADF is empty.
Copies are reduced in size.
The product settings might be set to reduce
the scanned image.
On the control panel, press
Reduce/
Enlarge
and verify that it is set to
Original=100%.
188 Chapter 12 Problem solve
ENWW