Critical error messages, Critical error message-tables – HP LaserJet M1522 Multifunction Printer series User Manual

Page 180

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Critical error messages

Critical error messages can indicate some kind of failure. Turning off and then turning on the power
might fix the problem. If a critical error persists, the product might require service.

Critical error message-tables

Table 12-2

Critical error messages

Control panel message

Description

Recommended action

49 Error, Turn off then on

The product has experienced an internal
embedded software error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

50.x Fuser Error

The product has experienced an internal
hardware error.

1.

Turn off the power by using the power
switch, and then wait at least 30
seconds.

2.

If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.

3.

Turn on the power and wait for the
product to initialize.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

52 Scanner Error

The product has experienced an internal
hardware error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

55.4 Error, Turn off then on

The product has experienced an engine
communication timeout error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. See

www.hp.com/support/ljm1522

or the support

flyer that came in the product box.

79 Error Turn off then on

The product has experienced an internal
firmware error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.

If you have recently installed a memory DIMM
in the product, turn off the product, remove
the memory DIMM, reinstall the DIMM to

168 Chapter 12 Problem solve

ENWW

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