Scan-quality problems, Prevent scan-quality problems, Solve scan-quality problems – HP LaserJet M1522 Multifunction Printer series User Manual

Page 203: Fax problems

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Scan-quality problems

Prevent scan-quality problems

The following are a few simple steps you can take to improve copy and scan quality.

●

Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan.

●

Use high-quality originals.

●

Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear
images. See

Load paper and print media on page 49

for instructions.

●

Adjust the software settings according to how you plan to use the scanned page. See

Scanner

resolution and color on page 84

for more information.

●

If your product frequently feeds more than one page at a time, the separation pad might need to
be replaced. Contact HP. See

www.hp.com/support/ljm1522

or the support flyer that came in the

product box.

●

Use or make a carrier sheet to protect your originals.

Solve scan-quality problems

Problem

Cause

Solution

Blank pages

The original might have been loaded upside
down.

In the automatic document feeder (ADF), put
the top end of the stack of originals into the
ADF input tray, with the media stack face-up
and the first page to be scanned on top of
the stack.

On the flatbed scanner, place the original
document face-down with the upper-left
corner of the document at the corner
indicated by the icon on the scanner.

Too light or dark

The resolution and color levels may be set
incorrectly.

Verify that you have the correct resolution
and color settings. See

Scanner resolution

and color on page 84

Unwanted lines

Ink, glue, correction fluid, or an unwanted
substance might be on the glass.

Clean the flatbed scanner surface. See

Clean the scanner glass on page 85

The ADF glass might be dirty.

Clean the scanner strip. See

Clean the