Troubleshooting by suspension type – HP XP P9500 Storage User Manual

Page 107

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Corrective action

Description

Path status

Restore the path

*

.

A program error is detected.

Program Error

Restore the path

*

.

This path was not established.

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* To restore a path, delete and then add the path again. It may be necessary to delete and then add the RCU again.

To delete the RCU or path, see

“Deleting the Cnt Ac-J relationship ” (page 87)

or

“Deleting logical paths ” (page 87)

.

To re-register, see

“Configuring local and remote systems for Cnt Ac-J ” (page 45)

. If you cannot restore the path after

performing these operations, contact HP for assistance.

Troubleshooting by suspension type

Troubleshooting information for suspended pairs by suspension type is provided in the following
table.

Corrective action

Description

Applies to

Suspend type

Clear the error condition at the secondary
system or S-VOL. If you need to access the

The primary system suspended a pair
because it detected an error condition in

P-VOL

PSUE, by RCU

S-VOL, release the pair from the primary

the secondary system. The suspend type
for the S-VOL is by MCU.

system. If data in the S-VOL has been
changed, release the pair from the primary
system and then re create the pair by using
the paircreate dialog box. If data in the
S-VOL has not been changed, restore the
pair from the primary system.

Check the path status on the DKC Status
dialog box (see

“Troubleshooting logical

The primary system detected an error
during communication with the secondary

P-VOL

PSUE, S-VOL
Failure

paths ” (page 105)

).Clear any error

system or detected an I/O error during

conditions at the secondary system and the

update copy. In this case, the suspend type
for the S-VOL is usually by MCU.

S-VOL. If you need to access the S-VOL,
release the pair from the secondary system.
If data in the S-VOL has been changed,
release the pair from the primary system and
then re create the pair by using the
paircreate dialog box. If data in the S-VOL
has not been changed, restore the pair from
the primary system.

Restore the pair (pairresync) from the
primary system. The primary system performs

The primary system could not find valid
control information in its nonvolatile

P-VOL, S-VOL

PSUE, MCU IMPL

an initial copy operation in response to the

memory during the IMPL procedure. This

pairresync request, so that the entire P-VOL
is copied to the S-VOL.

error occurs only if the primary system is
without power for more than 48 hours
(power failure and fully discharged
batteries).

Release the pair from the primary system.
Clear all error conditions at the primary

The primary system suspended this pair
during the initial copy operation. The data

P-VOL, S-VOL

PSUE, Initial Copy
Failed

system, P-VOL, secondary system, and

on the S-VOL is not identical to the data on
the P-VOL.

S-VOL. Restart the initial copy operation by
using the paircreate dialog box.

None. The primary system automatically
restores these Cnt Ac-J pairs when the
primary system is powered on.

The primary system suspended all Cnt Ac-J
pairs because the primary system was
powered off.

S-VOL

PSUE, MCU P/S
OFF

Troubleshooting by suspension type 107

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