What to do for a program error, Examining the messages, Obtaining program information – HP XP Racks User Manual

Page 214: What to do for a program error -6, Examining the messages -6, Obtaining program information -6

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If any path cannot be placed online due to an error, the KAPL01039-W

message will appear. To ignore such paths and to continue processing, type
y. Type n to cancel processing.

Check the statuses of the paths that cannot be placed online, and resolve the

problem.

What To Do for a Program Error

The following describes what to do to handle errors that occur in an HDLM

program. The following figure shows the troubleshooting procedure.

Figure 5-3 Troubleshooting Procedure When a Program Error Occurs

The following shows the procedure for handling a program error by using the

HDLM command (dlnkmgr).

Examining the Messages

Examine the message that is output to syslog in the host. If an error occurs

in an HDLM program, a message other than KAPL08xxx is output to syslog.

Examine the content of the message. Messages with error level E (Error) or

higher require corrective action.

Obtaining Program Information

Obtain the information that you need to report to your HDLM vendor or

maintenance company.

Use the DLMgetras utility for collecting HDLM error information. For details on

the DLMgetras utility and the information it collects, see

DLMgetras Utility for

Collecting HDLM Error Information on page 7-5

.

Some of the information collected by the DLMgetras utility might be cleared

when the host is restarted. Because of this, whenever an error occurs,

execute the DLMgetras utility as soon as possible.

5-6

Troubleshooting

Hitachi Dynamic Link Manager (for AIX) User Guide

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