HP XP P9500 Storage User Manual

Page 191

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Causes and Solutions

Problems

Causes:

•

Zero pages in the THP V-VOL cannot be reclaimed from Remote Web
Console because the THP V-VOL does not meet conditions for
releasing pages in a THP V-VOL.

Solutions:

•

Make sure that the THP V-VOL meets the conditions described in

(page 140)

.

Cannot reclaim zero pages in a THP V-VOL.

Causes:

•

Pages of the THP V-VOL are not released because the process of
reclaiming zero pages was interrupted.

Solutions:

•

Make sure that the THP V-VOL meets the conditions described in

(page 140)

.

The THP V-VOL cannot be released if the
process to reclaim zero pages in the THP
V-VOL is interrupted.

Causes:

Cannot release the Protection attribute of the
THP V-VOLs.

•

The pool is full.

•

The pool-VOL is blocked.

•

The pool-VOL that is an external volume is blocked.

Solutions:

•

Add pool-VOLs to the pool to increase the free space in the pool.
See

(page 132)

.

•

Perform the reclaiming zero pages operation to release pages in
which zero data are stored. See

(page 140)

.

•

Contact HP Technical Support to restore the pool-VOL.

•

If the blocked pool-VOL is an external volume, verify the status of the
path blockade and the external storage system.

•

After performing above solutions, release the Protection attribute of
the THP V-VOLs using the Data Retention window of Remote Web
Console (if the Data Retention is installed). For information about
Data Retention, see HP P9000 Provisioning for Open Systems User
Guide
.

Causes:

•

Pool usage level exceeds the threshold.

Solutions:

SIM code such as 620XXX, 621XXX, 622XXX,
625000 or 626XXX was issued.

•

Add pool-VOLs to the pool to increase the free space in the pool.
See

(page 132)

.

•

Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See

(page 139)

.

Causes:

Formatted pool capacity displayed in the
View Pool Management Status window does
not increase.

•

Another pool is being formatted.

•

The pool usage level reaches up to the threshold.

•

The pool is blocked.

•

I/O loads to the storage system are high.

•

The cache memory is blocked.

•

Pool-VOLs are blocked.

•

Pool-VOLs which are external volumes are blocked.

Solutions:

•

Confirm the display again after waiting for a while.

•

Add pool-VOLs to the pool to increase the free space in the pool.
For more information, see

(page 132)

.

Troubleshooting Thin Provisioning

191

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