HP XP P9500 Storage - Manual (Page 192)

Causes and Solutions Problems
• Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
(page 139) .
•
Restore the pool.
• Confirm the display again after decreasing I/O loads of the storage
system.
•
Contact HP Technical Support to restore the cache memory.
• Contact HP Technical Support to restore the pool-VOL.
•
If the blocked pool-VOL is an external volume, confirm following:
◦
Path blockage
◦
Status of the storage system
If you are unable to solve a problem using the above suggestions, or if you encounter a problem
not listed, please contact the HP Technical Support.
If an error occurs during the operations, the error code and error message appear in the error
message dialog box. For more information about error messages, see HP P9000 Remote Web
Console Messages.
Troubleshooting Data Retention
Error Detail window
If an error occurs with Data Retention, the Error Detail dialog box appears. Errors related to Remote
Web Console do not appear in the Error Detail window. For general errors and their solutions,
see the HP P9000 Remote Web Console User Guide.
The Error Detail window is explained in the following table.
Description Items
Location where the error occurred. If an error relating to a volume occurred,
the LDKC number, CU number, and LDEV number (volume number) are shown. Location
Provides the full text of the error message. For details about the solution, see
HP P9000 Remote Web Console Messages. Error Message
Closes the Error Detail window. Close
192 Troubleshooting