HP XP P9500 Storage - Manual (Page 193)

Data Retention troubleshooting instructions
The following table provides troubleshooting instructions for using Data Retention.
Probable Causes and Solutions Problems
If volumes are combined into a LUSE volume, the volume list shows only the
top LDEV of the combined volumes. To view all the volumes combined into a
LUSE volume, right-click the volume and then select Volume Detail. You cannot find some volumes in the
list of the Data Retention window.
You have been making changes in the Data Retention window, but the changes
have not been applied to the storage system. Apply the changes first, and
then perform the extension lock operation. The Disable/ Enable or the
Enable/Disable button on the Data
Retention window is unavailable.
You can find the changes by:
Nothing happens when you click the
button.
• scrolling the current list up and down.
•
selecting another CU from the tree and then scrolling the list up and down.
Open-systems hosts cannot read from
or write to a volume. • The volume is protected by the read-only attribute. Write failure is reported
as an error message.
•
The volume is protected by the Protect attribute. Read (or write) failure is
reported as an error message.
The number of days in the Retention Term is calculated based on the operating
time of the storage system. Therefore, the number of days in the Retention
Term may not decrease. The number of days in the Retention
Term does not decrease
Troubleshooting provisioning while using RAID Manager
If an error occurs while operating Data Retention or Thin Provisioning while using RAID Manager,
you might identify the cause of the error by referring to the log appearing on the RAID Manager
window or the RAID Manager operation log file.
The RAID Manager operation log file is stored in the following directory.
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
where
•
* is the instance number.
•
HOST is the host name.
The following is an example of a log entry in the RAID Manager window.
Errors when operating RAID Manager (Thin Provisioning, SSB1:0xb96b)
Solutions Error Contents Error Code (SSB2)
Ask the HP Technical Support to solve the
problem. Error occurred when increasing THP V-VOL
capacity operation. 0xb900/ 0xb901/
0xaf28
Increase the THP V-VOL capacity after finishing
operations on your storage system, such as the The operation was rejected because the
configuration was being changed by SVP or 0xb902
Virtual LUN operation or a maintenance
operation. See Caution in
(page 73) .
Remote Web Console, or because the THP
V-VOL capacity was going to be increased by
another instance of the RAID Manager.
Troubleshooting provisioning while using RAID Manager 193