Types of trouble and how to correct trouble – Sony DCR-IP55 User Manual

Page 183

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183

Troubleshooting

If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer. If “C:ss:ss” appears on the LCD screen, the self-diagnosis
display function has activated. See page 190.

In the recording mode

Symptom

Cause and/or Corrective Actions

• The POWER switch is not set to CAMERA.

c Set it to CAMERA (p. 29).

• The tape has run out.

c Rewind the tape or insert a new one (p. 25, 45).

• The write-protect tab is set to expose the red mark.

c Use a new cassette or slide the tab (p. 26).

• The tape is stuck to the drum (moisture condensation).

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize (p. 201).

• When your camcorder is in the recording standby mode

for more than five minutes, the camcorder automatically
turns off to save battery power and to prevent battery and
tape wear.

c Set the POWER switch to OFF (CHG) and then to ON.

• The battery pack is dead or nearly dead.

c Install a fully charged battery pack.

• The viewfinder lens is not adjusted correctly.

c Adjust the viewfinder lens (p. 33).

• STEADYSHOT is set to OFF in the menu settings.

c Set it to ON in the menu settings (p. 176).

• The setting is the manual focus mode.

c Press FOCUS to set to the auto focus mode (p. 70).

• Shooting conditions are not suitable for autofocus.

c Adjust to focus manually (p. 70).

• The LCD panel is open.

c Close the LCD panel when you record using the

viewfinder. (p. 31).

• The contrast between the subject and background is too

high. This is not a malfunction.

• This is not a malfunction.

• SLOW SHUTTER, Super NightShot or Color Slow Shutter

mode is activated. This is not a malfunction.

(continued on the following page)

START/STOP does not operate.

The power goes off.

— Troubleshooting —

Types of trouble and how to correct trouble

The image on the viewfinder screen
is not clear.

The picture does not appear in the
viewfinder.

The autofocusing function does not
work.

The SteadyShot function does not
work.

A vertical band appears when you
shoot a very bright subject.

Some tiny white, red, blue or green
spots appear on the LCD screen.

A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.

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