Sony PCG-VX88 - Manual (Page 124)

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❑ If you are still experiencing problems, check that another mouse was not
installed.
❑ You may need to use your Application Recovery CD(s) to reinstall the
mouse drivers. See “Using the Application Recovery CD(s)” for more
information.
The pointer does not move when I use the Touchpad or
Mouse.
❑ You should restart your computer. Follow these steps:
1 Press the Windows key.
2 Press U. The Turn off computer window appears.
3 Press R to restart the computer.
❑ If the computer does not restart,
1 Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager
dialog box appears.
2 Press Alt to highlight the menu bar, and press the Right Arrow key to
select Shut Down.
3 Press Enter.
4 Press R to restart the computer.
❑ If you still cannot restart your computer, press and hold the power button for
more than four seconds to turn off the computer.
❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback. Restart the computer by pressing Alt+U to
display the Shut Down menu, and press R to restart the computer.
❑ If you are still experiencing problems, make sure another mouse was not
installed.
❑ You may need to use your supplied Application Recovery CD(s) to reinstall
the touchpad or mouse drivers. See “Using the Application Recovery CD(s)”
for more information.