H2 - troubleshooting the printer, H3 - i cannot print, Troubleshooting the printer – Sony PCG-VX88 User Manual

Page 138: I cannot print

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138

Troubleshooting the Printer

I cannot print.

❑

Make sure the printer is on, and the printer cable is securely connected to
both the printer and your computer.

❑

Make sure the printer is compatible with the Windows® operating system
installed on your computer and that it has the correct printer drivers.

❑

Your connected printer may not function after the computer resumes from a
power saving mode.

❑

The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port number.

1

Click Start on the Windows taskbar, and then Control Panel.

2

Click Performance and Maintenance, and then System. The System
Properties dialog box appears.

3

Select the Hardware tab, and click Device Manager. The Device
Manager dialog box appears.

4

Double-click Ports (COM&LPT), and then ECP Printer Port (LPT1).

5

Select the Port Settings tab, and choose a different LPT Port Number.

To reset the printer connection

1

Click Start on the taskbar, and select Control Panel.

2

Click Printers and Other Hardware, and then click Printers and Faxes.

3

Right-click on the icon of the printer that is not functioning, and select
Properties to open the Properties window.

4

Click OK.

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