H2 - troubleshooting the software, Troubleshooting the software – Sony PCG-VX88 User Manual

Page 128

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Troubleshooting the Software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See
“Software Support Information” for contact information.

When I click an application icon, the message “You must
insert the Application CD into your optical drive” appears, and
the software does not start.

Some titles require specific files that are located on the Application
Recovery CD. Insert the disc, and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

Make sure the optical drive is connected to your computer. See “Connecting
an i.LINK Optical Disc Drive” for more inf
ormation.

The application cannot find a file while a PC Card is inserted.

When inserted into a computer that is connected to the docking station, some PC
Cards may change the drive letters of the disk drives in the docking station. If this
occurs, an application you are using may not be able to find files.

To correct this condition, do one of the following:

Remove the PC Card, and restart your computer. Do not insert the PC Card
while using that application.

Change the drive letters of the disk drives of the docking station or of the PC
Card. Refer to the Windows® help files or the application manuals to change
the drive letters.

What software do I use for CD-R/CD-RW software functions?

Use the preinstalled SonicStage software’s Record function to create CDs on
your VAIO® computer, if the specific model you purchased is preconfigured
with all of the necessary components for CD-R and CD-RW capability.

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