Konica Minolta bizhub 282 User Manual

Page 237

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5

Troubleshooting

5-32

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T

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If any message other than those listed above appears, perform the operation
described in the message.

Was the copy reduced to
a size smaller than the
paper (with a reduced
zoom ratio specified)?

Select a zoom ratio that ad-
justs the document size to
the selected paper size. (See
page 3-27.)
Otherwise, select the “Auto
Zoom” setting to reduce the
copy to the selected paper
size. (See page 3-27.)

Even though the paper
misfeed was cleared, cop-
ies cannot be produced.

Are there paper misfeeds
at other locations?

Check the touch panel for
other paper misfeed indica-
tions, and then remove any
misfed paper at all other lo-
cations. (See page 5-5.)

Printing with the “Double-
Sided” % “Single-Sided”
or “Double-Sided” %
“Double-Sided” settings
are not possible.

Have settings been se-
lected that cannot be
combined?

Check the combinations of
the selected settings.

Copying is not possible
even though the password
is entered on a machine
with user authentication/
account track set.

Did the message “Ac-
count has reached its
maximum copy allow-
ance.” appear?

Contact your administrator.

ADF

The document is not fed.

Is the ADF slightly open?

Securely close the ADF.

Is the document one that
does not meet the speci-
fications?

Check that the document is
correctly placed on the orig-
inal glass.

Is the document correct-
ly loaded?

Position the document cor-
rectly. (See page 3-8.)

Finisher

The finisher cannot be
used.

Is no power supplied to
the connector?

Check that the cord is cor-
rectly inserted into the con-
nector.

The pages cannot be sta-
pled.

Have the staples run
out?

Replace the staple cartridge.
(See page 9-7.)

The staple is incorrectly
positioned by 90 degrees.

Is the staple position cor-
rectly specified?

Specify the desired stapling
position. (See page 3-55.)

The pages that were fed
out were not uniformly
loaded and the punched
holes or staples are incor-
rectly positioned.

Is the paper curled?

Remove the paper from the
paper tray, turn it over, and
then load it again.

Is there a gap between
the lateral guides in the
paper tray and the sides
of the paper?

Slide the lateral guides in the
paper tray against the sides
of the paper so that there is
no gap.

Even though a Punch set-
ting was selected, holes
are not punched. (when
punch unit is installed on
finisher)

Did the message “Re-
move punch scraps.” ap-
pear?

Empty the hole-punch waste
container.

Symptom

Possible cause

Remedy

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