Brother BES-962BC User Manual

Page 259

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BES-962BC • BES-1262BC

257

Chapter 12 Troubleshooting

Symptom

Measures

• Is thread tangled in the rotary hook?

Clean the rotary hook.

• Is the lower shaft with which the error occurs rotating?

If so, check to see if connection from the lower shaft sensor PCB to

the BC PCB is proper. Adjust the lower shaft sensor. Replace the

lower shaft sensor PCB with a new one.

• If the lower shaft with which the error occurs is not rotating, check to

see if connection from the lower shaft motor to the BC PCB is proper.

Replace the lower shaft module with a new one. Replace the BC PCB

with a new one.

The lower shaft motor zero point er-

ror occurs.

• Is the rotary hook rotated manually?

This is not a fault.

• Check to see if connection from the lower shaft sensor PCB to the BC

PCB is proper. Replace the lower shaft module with a new one.

The lower shaft motor standby posi-

tion error occurs.

• Check to see if the lower shaft fan is normally rotating. If the fan is at

standstill, check to see if connection from the lower shaft fan to the BC

PCB is proper. Replace the lower shaft fan with a new one.

• If all the lower shaft fans are at standstill, check fuse F4 on the power

supply PCB in the control box.

• Is the hole next to the bed with which the error frequently occurs clogged

with dust?

If so, clean it.

• Check to see if connection from the thermister of the lower shaft module

to the BC PCB is proper.

The lower shaft overheat error oc-

curs.

• Is thread tangled in the rotary hook?

Clean the rotary hook.

• Conduct BC sensor test of the test mode.

If there is any failure, replace the lower shaft module with a new

one.

• Conduct automatic out-of-step limit measurement of BC automatic test

in the test mode.

Replace the lower shaft module with a new one if there is any fault.

• Check to see if the lower shaft fan of the head with which the error

frequently occurs is correctly rotating.

If the fan is at standstill, check to see if connection from the lower

shaft fan to the BC PCB is proper. Replace the lower shaft fan with a

new one.

• If all the lower shaft fans are at standstill, check fuse F4 on the power

supply PCB in the control box.

• Is the hole next to the bed with which the error frequently occurs clogged

with dust?

If so, clean it.

Thread is frequently tangled in the

rotary hook.

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