Sony online supponi – Sony PCG-717 User Manual
Page 126
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Getting Help
To place a call to SOS
1
Select SOS from the Sony Folder on the Start menu.
2
Click the Connect to SOS icon in the Sony Online Support screen to
open the SOS window.
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3
In the SOS window, type your name, phone number, and a
description of the problem.
4
Click the Call SOS button.
5
When the Remote Command Security dialog box appears, select an
access level by clicking one of these options:
Options
Descriptions
Full access
Allows the CSR to fully interact with your computer.
The CSR can access all the files on your hard disk drive
and can copy files to and from your computer to solve
your problem.
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