Sony PCG-717 - Manual (Page 132)

Getting Help
When I double-click an application icon a message appears, such as "You must insert
the application CD into your CD-ROM drive", and the software does not start
J Some titles require specific files that are located on the application's
CD-ROM disk. Insert the disk and try starting the program again.
J Make sure you place the disk in the tray with the label side facing up.
My floppy disk drive cannot write to a floppy disk
J The floppy disk is wrife-protected. Disable the write-protect feature
or use a floppy disk fhat is not write-protected.
J Check that the floppy disk is properly inserted into floppy disk drive.
My software program "locks up" or crashes
Contact the software publisher or designated provider for technical
support. See the About Your Soin/ Notebook Computer guide for a complete
list of phone numbers..
My speakers have no sound
□ The built-in speakers are turned off. Press Fn-i-F3 to turn on the
speakers.
□ The speaker volume is turned to the minimum. Press Fn-i-F4, and
then press
t
or -> to increase the volume.
□ If your computer is powered by batteries, check that the batter}' packs
are inserted properly and that they are charged.
□ If you are using an application that has its own volume control, check
that the volume is turned up.
□ Check the volume controls in Windows 95.
□ If you connect external speakers, check that the speakers are properly
connected and the volume is turned up. If the speakers have a mute
button, make sure it is off. If the speakers are powered by batteries,
check that the batteries are inserted properly and that they are
charged.
□ If you have connected headphones or an audio cable to the
ITeadphone connector, disconnect the cable.
□ If the CD-ROM drive is in the docking station's drive bay, you cannot
hear sound from your computer's built-in speakers.
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