7 to end a call, click the speakerphone button – Sony PCG-717 User Manual
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Calling SOS
Limited acxress
No access
Lets the CSR view your system, but you must approve
every action the CSR takes. If the CSR wants to copy a
file, for example, the Remote Command Permission
dicdog box prompts you to approve this action.
Prevents the CSR from accessing your system. You
must perform all the operations as described to you by
the CSR.
6
Discuss the problem with the CSR and follow the CSR's instructions
to resolve the problem.
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1
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7
To end a call, click the SpeakerPhone button.
8
Click the Close box at the top right comer of the SOS window or
select Exit from the File menu to close the SOS window.
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