Options descriptions – Sony PCG-717 User Manual
Page 128
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".
Getting Help
To place a call to SOS
1
Select SOS from the Son\- Folder on tlie Start menu.
2
Click the Connect to SOS icon in the Sony Online Support screen to
open the SOS window.
iV.VolceVicw TalltShop • Seivices
fte Ptisne Op^ Vtfndow
SonyXkilii^
Peison
Calling
Fii«t I
H«nie: I_________
1
Last r
j
Marne: [
Problem Details
SOS Help
Phone
llunrber:
CaRSOS
N««; tf you 0} rMt hav« speaker» S micropnor« anactx4 to your PC. ptease connect a phone to the PC an4 pick
up the receiver before pressing the CaO $0$ button. To 0OT ckck on the Pile menu and select Grit.
3
In the SOS window, type your name, phone number, and a
description of the problem.
4
Click the Call SOS button.
5
When the Remote Command Security dialog box appears, select an
access lev.el by clicking one of these options:
Options
Descriptions
Full access
Allows the CSR to fully interact with your computer.
The CSR can access all the files on your hard disk drive
and can copy files to and from your computer to solve
your problem.
120