Panasonic DVD-A100 u CA - Manual (Page 80)

ENGLISH
Troubleshooting
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple
checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the
directory of Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for
instructions in U.S.A. or refer to the dealer whom you have made your purchase from to locate a convenient service center in
Canada.
(In U.S.A. consult MSC Authorized Servicenters for detailed instructions or call 1 -800-545-2672 for the address of an authorized
factory servicenter.)
Symptom (Common) Remedy
No power. Insert the power plug securely into the power outlet.
Power turns itself off. The power is automatically turned off after approx. 30 minutes have elapsed in the
stop mode (auto power-off function). Turn the power back on.
• Play fails to start even when PLAY is
pressed.
• Play commences but then stops
immediately.
•Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
•This player cannot play discs other than DVDs, video CDs and audio CDs.
•The disc may be dirty and may require cleaning.
• Ensure that the disc is installed with the label side up.
No picture. • Ensure that the equipments are connected properly.
• Ensure that the input setting for the TV is “Video”.
•No sound.
• Distorted sound.
•Ensure that the equipments are connected properly.
•Ensure that the input settings for the TV and stereo system are proper.
•No sound is heard during still picture (pause) or slow-motion play.
Picture is distorted during rapid advance
or rapid reverse.
The picture will be somewhat distorted at times: this is normal.
No rapid advance (or rapid reverse) play. Some discs may have sections which prohibit rapid advance (or rapid reverse).
No 4:3 (16:9) picture. Choose the correct setup “TV SCREEN” item which matches the TV set used.
No on-screen display. The OFF setting is selected for “OSD DISPLAY": select ON.
No operations can be performed with the
remote control.
•Check the dry batteries are installed in the correct polarities (+ and -).
•The batteries have run down: replace them with new ones.
• Point the remote control unit at the remote control sensor and operate.
•Operate the remote control unit at a distance of not more than 7 meters (23 feet)
from the remote control sensor.
•Remove the obstacles between the remote control unit and remote control sensor.
No key operation (by the unit and/or the
remote control) is effective.
Set the POWER button to OFF and then back to ON. Alternatively, turn off the
power, disconnect the power plug and then re-connect it. (The player may not be
operating properly due to lightning, static electricity or some other external factor.)
If you cannot solve your problem Call our Customer Satisfaction Center at 201 -348-9090 for further assistance.
(Only for U.S.A.)
Symptom [DVD] Remedy
Play does not commence even when title
is selected.
Confirm the setup “RATING".
Audio soundtrack and/or subtitle
language is not the one selected at the
initial settings.
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
The menu is displayed in French
(example).
The setup “MENU LANGUAGE” is set to FRANÇAIS: select ENGLISH.
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