FingerTec Face ID 4 Manual - Manual (Page 23)

2 CONTENTS CONTENTS CONTENTS CONTENTS
9 • AUTO TEST
Who should do the Auto Test?
Auto Test page is to diagnose or analyze the conditions in the Face ID . There are
several tests available in the Auto Test page and only an administrator is allowed
to perform the tests. Before running any tests, kindly contact your reseller for
advice or you could email [email protected] .
Is the Screen OK?
Test Screen determines the quality and sensitivity of the Face ID  touch screen
panel. You will see lines of different colors; click the screen to continue testing. If
there’s a broken line or distorted colors on the screen, kindly send your Face ID 
for repair. Menu > Auto Test > TFT Test
Checking the Voice Message
Test Voice determines the quality of the Face ID ’s audio. Every click on the
screen will emit different voice message. If you find any distorted sound in any of
the voice message or instruction, kindly send your Face ID  for checking. Menu
> Auto Test > Test Voice
Checking the Infrared Camera
To know the condition of the infrared face scanner, you need to run face test. The
Face ID  will display 2 images of your face: color display and infrared. Make sure
both cameras capture and show your face image. Look at the infrared camera
capture image, make sure it is a square in the middle of the screen; you have to
look into the camera. If you can see your image in the square, the camera is work-
ing fine. Check the quality status bar to adjust to the best capture image. Other-
wise, kindly send your Face ID  for checking. Menu > Auto Test > Test Face
Is the Time Accurate?
Time is an essence in the Face ID  and it can’t be compromised. The Test Time
will display date, time, 0 (s): 0 (ms). Tap the screen to start the test. The 0 (s): 0
(ms) will start to run and every 10ms change the second to 1. If it doesn’t run well,
kindly send your Face ID  for checking. Menu > Auto Test > RTC Test