Obtaining technical support, Obtaining technical support 96 – FXpansion GURU User Manual
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• Registering and downloading the latest version of GURU
It is vitally important to always ensure that you have the latest version of GURU installed, as we
are constantly updating the program with new features and performance enhancements. In order
to download new versions, you will first need to register your copy of GURU.
If you do not already have a personal user account set up at our website, it is necessary to cre-
ate one before you proceed. Use the following page to create an account:
Once you’ve created an account, you can log in and register GURU. Simply click on the
Register Product link at the small menu at the top-right of the page, and then follow the on-
screen instructions to register GURU with your personal serial/license number.
Once you’ve successfully registered GURU, you can proceed to the Download Updates page
where you will see GURU in your list of FXpansion products. Click on it in order to enter the
GURU download area.
• Obtaining technical support
If you cannot resolve your problem or query by consulting the manual and FAQ, and if the latest
version does not resolve it either, then you can make a technical support request.
email:
user forum:
Please note that we need as much information as possible about your problem in order to proc-
ess your request quickly. If you do not provide adequate information, your query may take much
longer to resolve.