Optional accessories, Service procedures – Novak Sentry Data Logger User Manual
Page 34
Novak Electronics, Inc.
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Optional Accessories
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www.teamnovak.com
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Before sending your Sentry in for service, please review the information in the
section of the software.
After reviewing this information, if you feel that your Sentry Data Logger requires service, please obtain the most
current product service options and pricing by the following ways:
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Print a copy of the PRODUCT SERVICE FORM from the CUSTOMER SERVICE section of the
Novak Web site. Fill out the needed information on this form and return it with the Novak product that requires
servicing.
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If you do not have access to the internet, please contact our customer service department by
phone or fax as listed below.
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For warranty service, you MUST CLAIM WARRANTY on the PRODUCT SERVICE
FORM and include a valid cash register receipt with purchase date and dealer name & phone# on it, or an
invoice from previous service. If warranty provisions have been voided, there will be service charges.
•Data logger returned without a serial number will not be serviced under warranty•
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:
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Dealers/distributors are not authorized to replace Novak products thought to be defective.
If a hobby dealer returns your product for service, submit a completed PRODUCT SERVICE FORM to
the dealer and make sure it is included with the product.
Novak Electronics, Inc. does not make any internal electronic components (transistors, resistors, etc.)
available for sale.