8. error alerts – GoDEX EZ6000Plus series User Manual

Page 33

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29

EZ-2000+/6000+ User

’s Manua

3-8. Error alerts


In the event of a problem that prevents normal functioning of the printer, you will see an
error message on the display and hear some beep signals. The LED indicators above the
display will also light up.

Fast flashing

Slow flashing

Light on

Error

message

displayed

LED above the display

Beeps

Description

Solution

RIBBON

MEDIA

Print

head is

open

Both LEDs

light up

4x2

beeps

The print
mechanism
is not
closed.

Please make sure
that the print
mechanism is
closed correctly.

Entering

cooling

process

Both

flashing

The print
head is too
hot.

Once the print
head has cooled
down, the printer
switches to
standby mode.

Out of

ribbon

3x2

beeps

No ribbon is
loaded.

Please make sure
that the printer is
set to thermal
direct mode.

The ribbon
is finished or
the ribbon
roll is not
moving.

Replace the
ribbon roll.

Out of

media

1x2

beeps

Unable to
detect the
paper.

Please make sure
that the gap
sensor is
positioned
correctly. If that
does not fix the
problem, run the
auto-detection
function again.

The labels
are finished.

Replace the label
roll.

Paper jam.

Possible reason:
paper feed
problem.

CF card

not

formatte

d

Both

flashing

2x2

beeps

The CF card
is not
formatted.

Please follow the
instructions in
Section 4-4 to
format the CF
card.

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