Laerdal SimMan 3G Mystic - Manual (Page 57)

54
Manikin Setup
System Setup
Setup f
or Sim
ulation
Clinical F
eatur
es
Maintenance
Tr
oubleshooting
Spar
e Par
ts
Troubleshooting
53
Troubleshooting
SYSTEM SETUP
Problem
• Lost data or total system failure (General System failure)
Solution
• Should system shutdown or all data is lost or corrupted; please
contact your local Laerdal Service Center.
STABILITY AND CONNECTION IN MANIKIN
CREATED NETWORK
Problem
• Connection between the Instructor Application and/or Patient
Monitor and manikin is lost.
Causes
• Other software on PCs may interfere with our Instructor
Application or Patient Monitor.
• Multiple network connections may interfere with transmissions
between our software and manikin.
Possible Solutions
• Remove unnecessary software on PCs.
• Disable other networks.
STABILITY AND CONNECTION IN CLIENT
MODE
Problem
• Connection between Instructor Application and Patient Monitor
and manikin is lost.
Causes
• Manikin has been positioned where limited connectivity to
external network exists.
• Other software on PCs may interfere with our Instructor
Application and/or Patient Monitor.
Possible solutions
• Move manikin to improve connectivity to external network.
• Remove unnecessary software on PCs.
CHANGING MANIKIN WIRELESS NETWORK
DISPLAY NAME
If operating more than one manikin, ensure that each manikin has its
own unique SSID name. For more information see, section Wireless
and LAN configuration.
VOICE CONFERENCE APPLICATION
Problem
• Sound from manikin to Instructor not working.
Possible Solutions
• Check that the microphone has not slipped out of place. Open
the head skin zipper, located at the back of the head, enough to
reveal the ears.
• Ensure that the microphone is positioned in the cup located
towards the top of the ear with the black surface facing
outwards.
VOICE CONFERENCE APPLICATION
Problem
• Instructor microphone not picking up sound.
Possible Solutions
• Unplug and re-plug the headset to your computer
• Ensure correct sound device is selected. In Voice Conference
Application main menu, select <Options>, <Select Device>.
• Check volume settings in Windows. Ensure microphone is not
muted.
THE DEBRIEF VIEWER
Problem
• Missing video capture - If the Web-camera does not record
video for debriefing.
Possible Solutions
• Check that the web-camera’s USB-cable is plugged into the
Patient Monitor PC.
• Check the web-camera settings via the Profile Editor. Ensure
settings match the web-camera setup.
• Ensure you use the correct profile file.
• Ensure that there is only one USB web-camera connected to
the PC.
• The video recordings will be stored on the PC connected to the
web camera. Ensure the computer connected to the web-cam is
available when transferring to debrief.
Problem
• Patient Monitor video capture is not included in the debriefing.
Possible Solutions
• Check that the name of the Patient Monitor PC being used
corresponds with the setting in the profile in use.
MANIKIN
Problem
• Unpredictable behavior
Possible Solutions
• Manikin malfunctions may be caused by loose cables, tubes or
connectors. Open the torso and check if any items appear to
have become disconnected or are leaking. See section: Manikin
Setup - Opening the Torso.
• In case of fluid leakage, power off the manikin and contact
Laerdal Technical Service.
Problem
• Identifying a single manikin if multiple manikins in network?
Solutions
• When checking the manikin’s pulse, the <Select Manikin> dialog