Avery Dennison Monarch 9855 Operator Handbook - Manual (Page 110)

10-6 Operator's Handbook
T ro u b l esh o o t i n g
This section helps you correct some problems that may occur.
Problem Action
Error m essage appears
during startup. Turn off the printer. W ait fifteen seconds and then
turn on the printer. Call Technical Support if the error
m essage reappears.
Does not print. Check supply.
Check ribbon.
Send a corrected form at and batch packet.
Does not feed. Set wide/narrow knobs correctly.
Partially printed data. Clean the printhead.
Send a corrected form at packet.
Printing shadows or
sm ears. Clean the printhead.
Change supply.
Check ribbon.
Light printing. Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Heavy printing. Clean the printhead.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Voids in printing. Clean the printhead.
Change supply t ype.
Check ribbon.
Serial bar codes do not
print. Leave printhead unlatched when not in use.
Use a print speed of 2.5 IPS.
Adjust the print contrast.