Comtech EF Data NetVue Release 1.1 User Guide - Manual (Page 100)

0BService Level Agreement (SLA) Revision 3
NetVue User Guide MN-NETVUE
5–5
5.2.1.3 General Info
See Figure 4 - General Info (information. General Info shows data for
• Service Name
• Current Alarm State
• Current Outage Impact
• Tracking or Disabled
• Service Live State
• Start Time of SLA
• End Time of SLA
Figure 4 - General Info (information)
5.2.2 Outage List
The outage list shows a history of all severity changes to the tracked service. See Figure 5 – Outage List.
Figure 5 – Outage List
Admin State – shows whether the SLA was active when the outage occurred