2 performance indicators – Comtech EF Data NetVue Release 1.1 User Guide User Manual
Page 99
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0BService Level Agreement (SLA)
Revision 3
NetVue User Guide
MN-NETVUE
5–4
5.2.1.2
Performance indicators
See Figure 3 - Performance Indicators. Performance indicators show:
•
Availability of the service
•
Predicted availability, taking into account current and past outages
•
Total duration of all violations, including the longest, that occurred in the time window
•
Number of violations that occurred in the time window
Availability without correction
Availability without correction shows the availability as a percentage.
Figure 3 - Performance Indicators
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