Troubleshooting – basic – Highgear PulseWare Duo User Manual

Page 34

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Your Pulseware heart rate monitor is a very sensitive and sophis-
ticated instrument. If properly cared for it should last and remain
accurate for many years. However, from time to time problems may
occur. It has been our experience that the majority of the problems
seen by consumers with products such as the Pulseware are related
to dead or dying batteries.

While the estimated life of a fresh battery in the unit is approximately
one year, this can be shortened considerably if the backlight feature
of the unit is used extensively. Whenever you are experiencing issues
related to the function of the unit it is recommended that you install a
fresh battery as a first course of action, especially if it has been more
than a half a year since the last time the battery was replaced.

BE AWARE:

Lithium batteries of the type used in this watch are very

susceptible to improper storage. Many times, batteries purchased as
new are dead or weak before they are purchased. Do not assume that
batteries in stores are good. If you try a new battery and problems
persist, please try a second battery from another source, just to be
certain.

If the battery on the watch unit of the Pulseware heart rate monitor
is failing it may show itself in several ways. Indications of a weak
battery are:

1. A fading or blank display. Also if the display goes blank when the

backlight is operated and then comes back on when the backlight
system turns off.

2. Inaccurate readings from the heart rate systems.
3. Reduced heart rate system reception distance.

The display of your watch may “freeze” due to static electricity or
battery replacement. If this occurs, remove the battery and re-insert it.
This will erase the data in the memory and reset the watch to factory
settings.

TROUBLESHOOTING – BASIC

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2/17/06 12:34:20 PM

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