Verilink PRISM 3002 (34-00277) Product Manual - Manual (Page 3)

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4 The unit has been designed to prevent harm to the T1 network. If the telephone company finds
that the equipment is exceeding tolerable parameters, they can temporarily disconnect service. In
this case, the telephone company will give you advance notice, if possible.
5 Under FCC rules, no customer is authorized to repair this equipment. This restriction applies
regardless of whether the equipment is in or out of warranty.
6 If the telephone company alters its equipment in a manner that will affect the use of this device,
it must give you advance warning so that you can have the opportunity for uninterrupted service.
You will be advised of your right to file a complaint with the FCC.
7 In the event of equipment malfunction, all repairs should be performed by our company or an
authorized agent. It is the responsibility of users requiring service to report the need for service
to our company or to one of our authorized agents.
8 This equipment complies with Part 68 of the FCC rules. On the left side (when facing the front)
of the 1024 chassis of this equipment is a label that contains, among other information, the FCC
registration number for this equipment. If requested, provide this information to the telephone
company.
Canadian Emissions Requirements
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of Communi-
cations.
Use existing 48-VDC battery sources or a CSA-certified power supply.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applica-
bles aux appareils numériques (de la class A) prescrites dans le Règlement sur le brouillage
radioélectrique édicté par le ministère des Communications du Canada.
Warranty
Verilink's product warranty covers repair or replacement of all equipment under normal use for a
five-year period from date of shipment. Replacement products may be new or reconditioned. Any
replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial
warranty period, whichever is longer. Our in-house Repair Center services on a standard 10-work-
day-turnaround basis.
Customer Service
Verilink offers the following services:
• System Engineers at regional sales offices for network design and planning assistance
(800) 837-4546
• Technical Assistance Center for free 24
×
7 telephone support during installation, maintenance, and
troubleshooting at (800) 285-2755 and [email protected]
• Return Materials Authorization (RMA) (800) 926-0085, ext. 2282
• Maintenance contracts and leasing plans (800) 837-4546, ext. 206
• Technical Training on network concepts and Verilink products at (800) 837-4546,
ext. 346 and [email protected]
• Web site at www.verilink.com
• FAX-On-Demand at (800) 957-5465
Returning Products
A product must be assigned a Return Materials Authorization (RMA) number before it is sent to
Verilink for repair. An RMA number is issued by Verilink Customer Service at (800) 926-0085.
ext. 2282.