H3C Technologies H3C Intelligent Management Center User Manual

Page 102

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What should I do when "Your permissions are changed, please re-login" appears?

Complete the ongoing operation (such as audit the process), and immediately log out and re-log in to

your system.

Why must the permissions of existing SOM accounts be checked after an SOM upgrade?

The new SOM version might have re-defined existing account permissions or added new permissions,

and does not automatically update the permissions of existing SOM accounts. You must manually check

the existing account permissions and update them as needed.

Why cannot I open the process instance after clicking the process link provided in the email?

This might happen when the server where the IMC resides is configured with multiple IP addresses. To

make sure the link provided in the email is correct, follow these steps to configure a valid IP address in

the configuration file applicationContext-sd.xml: add a sub element <property name="cfgip"

value="127.0.0.1"/> to the bean with ID processExecutionMgr, and replace 127.0.0.1 with the
configured IP address.

When I upload a file, the file path is displayed as "C:\fakepath\" instead of the actual directory of the
file. Why does this problem occur?

This is a feature of IE8 or later versions. For network transmission security, the full local path is not

displayed. Instead, the path is displayed as "C:\fakepath\". To display the full path, perform the

following configurations: Select Tools > Internet Options > Security > Custom Level, and select Enable for
Include local directory path when uploading files to a server.

Figure 75 Security Setting – Internet Zone

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