Processing an alarm distribution request – H3C Technologies H3C Intelligent Management Center User Manual

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Processing an alarm distribution request

After the request is submitted and created, it is handled by various processors until it is closed.

Figure 59

is an example of a request that a processor has marked as “recovered”; notice that in the Manage Mode

area, the Pass/Recover Alarm option is selected.

Figure 59 Alarm distribution request

View the IMC alarm list to verify that the state of the alarm changed to “recovered”, as shown in

Figure

60

.

Figure 60 Alarm state

NOTE:

Service Desk does not support creating alarm distribution processes, this can only be done through IMC.
When you recover a recovered alarm you will get the message “Recovering alarms succeeded”. You
cannot distribute alarms that have been recovered.

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