Getting help from your distributor – HEIDENHAIN ND 1400 User Manual

Page 163

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11

Problem Solving

Getting help from your distributor

Performing the simple troubleshooting listed on the previous pages solves most problems experienced with

the QC-330. If a problem persists after performing this troubleshooting, follow the steps listed below and

contact your distributor for assistance.

1 Be prepared to discuss your troubleshooting steps.

2 Gather the following QC-330 information:

• Model number

• Serial number

• Approximate purchase date

• Software version number and hardware

information from the Hardware

setup screen.

Getting Help

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