Software troubleshooting, Stamp printing troubleshooting – Casio STC-PC10 User Manual

Page 52

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Stamp Printing Troubleshooting

Symptom

Cause and Required Action

Stamp printing
won’t start.

The computer’s USB port may not be enabled.
Make sure USB cable is connected correctly.
Also, perform one of the procedures below
(depending on your operating system) to check your
computer’s USB port status.
… Windows 8:

Log in to the computer with an admin account and
then perform the steps below.
1. On your computer desktop, display the charm

bar and then click Setting.

2. On the Setting charm that appears, click

Control Panel.

3. On the Control Panel screen that appears,

click Hardware and Sound and then Device
Manager.

4. Expand the Universal Serial bus Controllers

list.

… Windows 7, Windows Vista:

Log in to the computer with an admin account and
then perform the steps below.
1. Click Start and then Control Panel.
2. Click Hardware and Sound and then Device

Manager.

3. Click the plus (+) icon next to Universal Serial

bus Controllers.


Software Troubleshooting

Symptom

Possible Cause

Required Action

Some parts of
text characters
are cut off.

Parts of certain
fonts may extent
past the stamp
printing area.

Try using a different font.

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