Rosen Aviation 9000 Series : 9 inch High Definition SlimLine - Manual (Page 27)

Rosen Aviation Personal Displays
Document Number: 104461 Revision: F
Date: 03/13/14
Template: 4.4.1.6FM2; Revision A; 12/06/12 Page 27 of 32
10. TECHNICAL REFERENCES AND SUPPORT
Always check the Rosen Aviation website under the Products tab
to ensure that you are working with the most current revision of
technical documentation.
If you need assistance in configuring a personal display to work with an HD system, please
contact Rosen Aviation Technical Support at 541.342.3802.
10.1. Troubleshooting
If the display does not function properly, refer to the following troubleshooting table for symptoms
and possible solutions before contacting Rosen field support.
Note:
Always use a multimeter to verify voltages. Check actual results against the requirements
described in this manual.
Table 1 Troubleshooting tips and solutions
Problem Possible Solutions
No video (signal)  Verify that the display is turned on and the video source is supplied.
 Verify that a signal is reaching the display using another display.
 Check Power Mode settings on page 23 .
 Verify that the pinout is correct.
Screen is black  Verify that the display is receiving power.
 Check Power Mode settings on page 23 .
 Verify that the pinout is correct.
 Verify that the video source is supplied and a disc is installed (if required).
 Verify all connections between the source and the display.
Image flickers  Verify that the signal cable is secure.
 Verify that the vertical frame frequency of the incoming video is 75 Hz or
less.
Distorted Image  Verify supported resolution.
 Check Power Mode settings on page 23 .
 Verify that the pinout is correct.
 Verify that a signal is reaching the display using an oscilloscope or another
display.
 Examine the display for pinched or damaged cables.
Wrong Colors  If the screen colors are not what you expect, reset the current scheme. For
more information, see Reset Scheme on page 17 and Restore Defaults on
page 19 .