Service, Warranty – Amprobe GP-2 Geo-Test User Manual

Page 33

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GP-2 GeoTest

EN - 33

10. SERVICE

10.1. WARRANTY

This instrument is guaranteed against any defects in material and manufacturing for one
year, in compliance with the general sale terms and conditions. During the warranty period
all defective parts may be replaced, but the manufacturer reserves the right to repair or
replace the product.

If the instrument is to be returned, its transport expenses must at the customer's expense.
Shipping instructions may be obtained by contacting the factory. A Return Material
Authorization (RMA) number must be obtained from the factory prior to return.
A report should accompany the returned product, stating the reason(s) for return.
The unit should be packed in its original carton or equivalent; any damage that may be due
to non-original packing shall be charged to the customer.
The manufacturer disclaims any responsibility for damages caused to people and/or
objects.

The Warranty is not applicable in the following cases:

Any repair and/or replacement of accessories and the battery (not covered by the

guarantee).

Any repair that might be necessary as a consequence of a misuse of the instrument or

of its use with non-compatible devices.

Any repair that might be necessary as a consequence of improper packaging.

Any repair that might be necessary as a consequence of attempted service carried out

by unauthorized personnel.

Any change to the instrument carried out without the express authorization of the

manufacturer.

Use not intended for as per the instrument specifications or in the instruction manual.

The content of this manual cannot be reproduced in any form whatsoever without express
authorization of the manufacturer.

This product is patented and its trade mark registered. The manufacturer reserves
the right to modify the product specifications without prior notification.

10.2. SERVICE

If the instrument does not work properly, before returning, check the cables and replace
them, if necessary.
Should the instrument still operate improperly, check that the operation procedure is
correct and corresponds to the instructions given in this manual.

If the instrument is to be returned, its transportation is at the customer’s expense. Shipping
instructions may be obtained by contacting the factory. A Return Material Authorization
(RMA) number must be obtained from the factory prior to return.

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