ProSoft Technology 5228-DFNT-HART User Manual

Page 99

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ProLinx-HART ♦ ProLinx Gateway

Support, Service & Warranty

HART Master with Analog I/O

Driver Manual

ProSoft Technology, Inc.

Page 99 of 104

October 13, 2011

5.2

LIMITED WARRANTY

This Limited Warranty ("Warranty") governs all sales of hardware, software, and other

products (collectively, "Product") manufactured and/or offered for sale by ProSoft

Technology, Incorporated (ProSoft), and all related services provided by ProSoft,

including maintenance, repair, warranty exchange, and service programs (collectively,

"Services"). By purchasing or using the Product or Services, the individual or entity

purchasing or using the Product or Services ("Customer") agrees to all of the terms and

provisions (collectively, the "Terms") of this Limited Warranty. All sales of software or

other intellectual property are, in addition, subject to any license agreement

accompanying such software or other intellectual property.

5.2.1 What Is Covered By This Warranty

a) Warranty On New Products: ProSoft warrants, to the original purchaser, that the

Product that is the subject of the sale will (1) conform to and perform in

accordance with published specifications prepared, approved and issued by

ProSoft, and (2) will be free from defects in material or workmanship; provided

these warranties only cover Product that is sold as new. This Warranty expires

three (3) years from the date of shipment for Product purchased on or after
January 1st, 2008, or one (1) year from the date of shipment for Product

purchased before January 1st, 2008 (the "Warranty Period"). If the Customer
discovers within the Warranty Period a failure of the Product to conform to

specifications, or a defect in material or workmanship of the Product, the

Customer must promptly notify ProSoft by fax, email or telephone. In no event

may that notification be received by ProSoft later than 39 months from date of

original shipment. Within a reasonable time after notification, ProSoft will correct

any failure of the Product to conform to specifications or any defect in material or

workmanship of the Product, with either new or remanufactured replacement

parts. ProSoft reserves the right, and at its sole discretion, may replace

unrepairable units with new or remanufactured equipment. All replacement units

will be covered under warranty for the 3 year period commencing from the date of

original equipment purchase, not the date of shipment of the replacement unit.

Such repair, including both parts and labor, will be performed at ProSoft’s

expense. All warranty service will be performed at service centers designated by

ProSoft.

b) Warranty On Services: Materials and labor performed by ProSoft to repair a

verified malfunction or defect are warranteed in the terms specified above for new

Product, provided said warranty will be for the period remaining on the original

new equipment warranty or, if the original warranty is no longer in effect, for a

period of 90 days from the date of repair.

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