Scanned image quality problems – Epson WorkForce DS-6500 Document Scanner User Manual

Page 75

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Scanned Image Quality Problems

If you encounter quality problems with your scanned image, try these solutions:

Image is Distorted or Blurry

• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the

scanner glass.

• Do not move your original or your product during scanning.

• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable

surface that extends beyond its base in all directions.

• Adjust these Epson Scan 2 settings (if available) and try scanning again:

• Increase the

Resolution

setting.

• If the

Image Type

setting is

Black & White

, adjust the

Threshold

setting.

• If the

Image Type

setting is

Color

or

Grayscale

, select the

Unsharp Mask

setting.

• If the

Image Type

setting is

Black & White

, select

Text Enhancement

. If the

Image Type

setting is

Color

or

Grayscale

, change the

Text Enhancement

setting to

High

.

Image is Too Dark

• If the

Image Type

is set to

Color

or

Grayscale

, adjust the

Brightness

setting.

• Check the brightness and contrast settings of your computer monitor.

Back of Original Image Appears in Scanned Image

• Place a piece of black paper on the back of the original and scan it again.

• Adjust these Epson Scan 2 settings (if available) and try scanning again:

• Select the

Advanced Settings

tab and adjust the

Brightness

setting.

• Select

Text Enhancement

.

Scanned Image Colors Do Not Match Original Colors

Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).

Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.

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