HP ENVY Inspire 7255e All-in-One Color Printer with Free HP+ Upgrade Eligibility - Manual (Page 6)

Dynamic security enabled printers .................................................................................................................................39
Information on cartridges and the printhead .................................................................................................................39
Some color ink is used even when printing with black cartridge only............................................................................40
Check the estimated ink levels........................................................................................................................................40
To check the estimated ink levels from the printer control panel..........................................................................40
Order cartridges...............................................................................................................................................................40
Replace the cartridges.....................................................................................................................................................41
To replace the cartridges .........................................................................................................................................41
Use single cartridge mode...............................................................................................................................................44
Ink cartridge issues..................................................................................................................................................44
Store printing supplies ....................................................................................................................................................46
Cartridge warranty information ......................................................................................................................................46
8 Solve a problem ...................................................................................................................................................................47
Jams and paper-feed issues............................................................................................................................................47
Clear a paper jam .....................................................................................................................................................47
Clear a print carriage jam.........................................................................................................................................55
Learn how to avoid paper jams................................................................................................................................55
Solve paper-feed problems .....................................................................................................................................56
Printer is unable to print..........................................................................................................................................57
Printing issues .................................................................................................................................................................57
Fix problems with HP+ printers not printing...........................................................................................................58
Fix problems with page not printing (unable to print) ............................................................................................58
Fix print quality issues.............................................................................................................................................59
Copy and scan issues .......................................................................................................................................................60
Network and connection issues.......................................................................................................................................60
Fix wireless connection............................................................................................................................................60
Fix Wi-Fi Direct connection ......................................................................................................................................61
Printer hardware issues...................................................................................................................................................61
Understand printer reports .............................................................................................................................................62
Printer status report................................................................................................................................................62
Network configuration page....................................................................................................................................62
Print quality report ..................................................................................................................................................62
Wireless test report .................................................................................................................................................62
Web access test report.............................................................................................................................................62
Solve Web Services problems..........................................................................................................................................63
Maintain the printer.........................................................................................................................................................63
Clean the scanner glass ...........................................................................................................................................63
Clean the exterior ....................................................................................................................................................65
Clean the document feeder (some models only) ....................................................................................................65
Maintain the printhead and cartridges....................................................................................................................66
Restore original factory defaults and settings ...............................................................................................................67
To restore the selected printer functions to the original factory settings .............................................................67
To restore the printer to the original factory defaults............................................................................................67
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