HP ENVY Inspire 7255e All-in-One Color Printer with Free HP+ Upgrade Eligibility - Manual (Page 77)

4. Touch Cold Reset.
A message appears, stating what settings will be restored.
5. Touch Continue.
HP support
For the latest product updates and support information, visit the product support website at:
hp.com/support .
HP online support provides a variety of options for help with your printer:
Table 8-3 HP support
Icon Description
View video tutorials: Learn how to set up the printer and perform common tasks.
Get troubleshooting assistance: Find information for resolving paper jams, network connection issues, print
quality issues, printer errors, and more.
Get software and drivers: Download software, drivers, and firmware you need for the printer.
Ask the community: Join the community forums to find solutions, ask questions, and share tips.
HP Diagnostics Solutions: Use HP online tools to detect your printer and find recommended solutions. You
can automatically diagnose and resolve printer issues with HP Print and Scan Doctor . If you are using
Windows 10, you can run the HP Print and Scan Doctor from HP Smart.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website . The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of-warranty customers may require a fee).
Table 8-4 Contact HP
Feature Description
Chat with an HP support agent or the HP Virtual Agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
HP support 69