HP ENVY Inspire 7255e All-in-One Color Printer with Free HP+ Upgrade Eligibility - Manual (Page 67)

Table 8-1 Printer ports
Port Description
1 Power connection to the printer
2 Connection to a power outlet
2. Look at the Power button located on the printer. If it is not lit, the printer is turned off. Press the Power
button to turn on the printer.
NOTE: If the printer is not receiving electrical power, connect it to another power outlet.
3. With the printer turned on, disconnect the power cord from the back of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 15 seconds.
6. Plug the power cord back into the wall outlet.
7. Reconnect the power cord to the back of the printer.
8. If the printer does not turn on by itself, press the Power button to turn on the printer.
9. Try using the printer again.
Fix print quality issues
This topic helps you troubleshoot print quality issues.
NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until
the Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to
move the cartridges to a capped position, where they are protected from drying out.
To improve print quality from the printer control panel
1. Clean the printhead from the printer control panel.
a. Load Letter, A4, or Legal unused plain white paper into the main tray.
b. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch Setup
.
c. Touch Printer Maintenance, select Clean Cartridges, and then follow the onscreen instructions.
2. Make sure you are using original HP cartridges.
3. Make sure you have selected the appropriate paper type and print quality.
4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see
Check the estimated ink levels . If the cartridges are low on ink, consider replacing them.
5. Print a diagnostics page if the cartridges are not low on ink.
a. Load Letter, A4, or Legal unused plain white paper into the main tray.
Fix print quality issues 59