Troubleshooting tips – HP 750 User Manual

Page 173

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Troubleshooting

C4705-90000

8-55

Troubleshooting Tips

Repair and calibrate. After you have made a repair, consider whether any calibrations

have been affected.

Cartridges fail

frequently.

Remove tape and align cartridges: One frequent cause of

cartridge problems is that the user has forgotten to remove the tape

from new cartridges. Remove the tape.
Damaged encoder strip: Another frequent cause of apparent

cartridge failure may be a damaged encoder strip. If the small slots

on the strip are damaged, the plotter cannot position the carriage

correctly during cartridge checking. Try replacing the encoder strip.
Worn wipers: If the wipers in the service station are worn down,

they do not properly wipe the cartridge heads. Easy to replace.

Carriage sensor does

not correctly find

media edge.

Ink on roller: Excessive ink deposits on the driveĆroller surface

can fool the sensor by reflecting the light. (Cleaning roller '

chapter 4.)
Optical sensor incorrectly calibrated: The accuracy calibration

includes calibration of the optical sensor on the carriage. You must

use polyester film when performing the accuracy calibration.

Otherwise the optical sensor will have problems loading some types

of media.

Drive belts wear out

prematurely.

Diazo copiers: The belt may wear prematurely if the plotter is

placed near a diazo copier that uses ammonia to produce blueĆline

copies. The material used in the belt is very reactive to ammonia

vapor. The vapor is very corrosive and can damage other parts as

well. Move the plotters away from such copiers.
Storing: Keep new belts in their bags with dissicant until you need

to install them. This is to avoid incorrect swelling.

Noisy carriage

movement.

Dirty carriage bushing: Remove aluminum or dust particles

from the bushing at the back of the carriage, and from the slider

path along which the bushing moves.

Ink spilling.

Spittoon and ink separator: You need to replace these parts

when they fill up with ink. (See ' chapter 4.)

ThirdĆparty ink and

offĆaxis ink systems.

Drawer statement: HP does not support thirdĆparty inks or

offĆaxis ink systems for use withany of its DesignJet series plotters

or printers. If a failure or damage to suchHP products is found to

be directly attributed to the use of thirdĆparty inks or offĆaxis ink

systems (or any other nonĆsupported HP supply or accessory), the

repair will NOT be covered under HP's warranty or maintenance

contract. In suchcases, standard time and material charges will be

applied to service the plotter or printer."

Troublesome

plotters.

Duty cycle: Plotters need increased maintenance if users do not

limit use to the dutyĆcycle recommendations. (Details ' chapter 4.)

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