Document Outline

• Main Unit
  • GENERAL
    • 1. SPECIFICATIONS
      • (1) Main Unit
      • (2) GDI Printer Function
      • (3) FAX Function (PagePro 1390 MF Only)
    • 2. PARTS IDENTIFICATION
      • 2-1. PagePro 1380 MF
      • 2-2. PagePro 1390 MF
  • MAINTENANCE
    • 1. MAINTENANCE SCHEDULE
      • 1-1. Guidelines for Life Specifications Values by Unit
        • (1) Near Life Specifications Value
        • (2) Life Specifications Value
        • (3) Print Stop Value
    • 2. REPLACEMENT/CLEANING OF PARTS
      • (1) Cleaning the Paper Take-Up Roller
      • (2) Replacing the Paper Take-Up Roller
      • (3) Replacing the Image Transfer Roller
    • 3. REPLACEMENT OF CONSUMABLES
      • (1) Replacing the Toner Cartridge
      • (2) Replacing the Drum Cartridge
      • (3) Replacing the Fusing Unit
  • DIS/REASSEMBLY, ADJUSTMENT
    • 1. PRECAUTIONS FOR DISASSEMBLY/ADJUSTMENTS
      • 1-1. Parts That Must Not be Touched
        • (1) Red-Painted Screws
        • (2) Variable Resistors on Boards
        • (3) Other Screws not Marked with Red Paint
    • 2. DISASSEMBLY/REASSEMBLY
      • 2-1. Identification of and Removal Procedures for Exterior Parts
        • (1) PagePro 1380 MF
        • (2) PagePro 1390 MF
        • (3) Right Cover
        • (4) Left Cover
      • 2-2. Removal of Circuit Boards and Other Electrical Components
        • (1) PagePro 1380 MF
        • (2) PagePro 1390 MF
        • (3) Removing the Power Supply Unit 2 (PU2)
        • (4) Removing the Mechanical Control Board (PWB-A)
        • (5) Removing the Control Panel (PWB-O)
        • (6) Removing the Interface Board (PWB-FAX1) <PagePro 1390 MF only>
        • (7) Removing the NCU Board (PWB-FAX2) <PagePro 1390 MF only>
        • (8) Removing the Power Supply Unit 1 (PU1)
        • (9) Removing the High Voltage Unit (HV1)
        • (10) Removing the Controller/Image Control Board (PWB-I)
        • (11) Removing the Socket Board (PWB-S)
      • 2-3. Removal of Units
        • (1) Removing the IR Unit
        • (2) Removing the PH Unit
      • 2-4. Disassembly of the Image Reading Section
        • (1) Removing the IR Upper Cover (Original Glass)
        • (2) Removing the Scanner Unit.
        • (3) Removing the Timing Belt
      • 2-5. Disassembly of the Main Drive Section
        • (1) Removing the Main Motor (M1)
        • (2) Removing the Tray 1 Paper Empty Sensor (PE1)
        • (3) Removing the Paper Take-Up Solenoid (SL1)
        • (4) Removing the Paper Take-Up Clutch Gear
        • (5) Removing the Torque Limiter
        • (6) Disassembling the Fusing Unit
      • 2-6. Upgrading the Firmware
        • (1) Minimum System Requirements
        • (2) Install the TWAIN Driver Software
        • (3) Install the Printer Driver
        • (4) Procedure for Upgrading the Firmware
  • CONTROL PANEL/SERVICE MODE DESCRIPTIONS
    • 1. CONTROL PANEL DESCRIPTIONS
      • 1-1. Names and Functions of Control Panel Parts
        • (1) PagePro 1380MF
        • (2) PagePro 1390MF
      • 1-2. List of Error Status Message
    • 2. FUNCTIONS OF SWITCHES AND PARTS ON PWBs
      • 2-1. Circuit Board Locations
        • (1) PWB-I: Controller/Image Control Board
        • (2) PWB-FAX2: NCU Board (PagePro 1390 MF only)
    • 3. CONFIGURATION MENU
      • 3-1. Configuration Menu
        • (1) Page Pro 1380 MF
        • (2) PagePro 1390 MF
      • 3-2. Configuration Menu Procedures (PagePro 1380 MF)
        • (1) Common Setup
        • (2) Copy Setup
        • (3) Report
      • 3-3. Configuration Menu Procedures (PagePro 1390 MF)
        • (1) Common Setup
        • (2) Copy Setup
        • (3) Report
        • (4) Fax Setup
        • (5) PhoneBook
        • (6) Special Fax
    • 4. Fax Report (PagePro 1390 MF only)
      • 4-1. Activity Log Report
      • 4-2. Phone Book
      • 4-3. Tx Report
        • (1) Transmit Report
        • (2) Multi TX Report
      • 4-4. Lost Job Report
      • 4-5. Protocol Report
      • 4-6. Memory Job List
    • 5. Fax Protocols (PagePro 1390 MF only)
      • 5-1. G3 ECM (G3 Error Correction Mode)
      • 5-2. Line control
        • (1) Procedure of G3 mode communication
      • 5-3. Definition of Abbreviation / Terms
        • (1) Definition of Abbreviation
        • (2) Definition of Terms
  • TROUBLESHOOTING
    • 1. INTRODUCTION
      • 1-1. Electrical Components Check Procedures
        • (1) Sensors
        • (2) Switches
        • (3) Solenoids
        • (4) Motors
      • 1-2. Overall Control Configuration
    • 2. PAPER MISFEED
      • 2-1. Initial Check Items
      • 2-2. Media Misfeed Displays
      • 2-3. Locations of Misfeed Detection Sensors
      • 2-4. Misfeed Detection Timing and Troubleshooting Procedures
        • (1) Paper Take-Up/Transport Misfeed
        • (2) Fusing/Exit Misfeed
    • 3. MALFUNCTIONS/WARNINGS
      • 3-1. List of Malfunctions
      • 3-2. Malfunction Detection Timing and Troubleshooting Procedures
        • (1) 008: Polygon mirror motor error
        • (2) 010: Fuser fan motor error
        • (3) 020: H.V. abnormal
        • (4) 040: Laser error
        • (5) 080: Fuser warm up error
        • (6) 100: Fuser temperature low
        • (7) 200: Fuser overheat
    • 4. MALFUNCTIONS RELATED TO POWER SUPPLY
      • 4-1. Power is not Turned ON.
    • 5. Miscellaneous Errors
      • 5-1. List of Miscellaneous Malfunctions
      • 5-2. Miscellaneous Malfunction Detection Timing and Troubleshooting Procedures
        • (1) Unlock scanner
        • (2) [Scanner Error] Lamp Error
        • (3) [Scanner Error] AFE R/W Error
        • (4) [Scanner Error] Home Sensor
        • (5) [Scanner Error] Motor Stall
        • (6) [Printer Error] Incorrect Toner
        • (7) [Printer Error] IC Read Fail
        • (8) [Printer Error] IC Write Fail
    • 6. IMAGE QUALITY PROBLEMS
      • 6-1. Troubleshooting Image Quality Problems
      • 6-2. Initial Checks
      • 6-3. Troubleshooting for Specific Image Quality Problems
        • (1) Image reading system: Blank or black prints
        • (2) Image reading system: Low image density
        • (3) Image reading system: Foggy background or rough image
        • (4) Image reading system: Black streaks or bands
        • (5) Image reading system: Black spots
        • (6) Image reading system: Blank streaks or bands
        • (7) Image reading system: Uneven image
        • (8) Printer system: Blank or black prints
        • (9) Printer system: Blank spots
        • (10) Printer system: Smears on back
        • (11) Printer system: Low image density
        • (12) Printer system: Foggy background
        • (13) Printer system: Blank streaks or bands
        • (14) Printer system: Black streaks or bands
        • (15) Printer system: Offset image
        • (16) Printer system: Uneven image
    • 7. FAX ERROR (PagePro 1390 MF only)
      • 7-1. Outline
      • 7-2. Types of Error
        • (1) STOP
        • (2) RX T1 Time Out
        • (3) Local mechanical error/resource error
        • (4) Dial failure
        • (5) TX Comm. Error
        • (6) RX Comm. Error
        • (7) Compatibility Error
      • 7-3. Definition of Error Code
        • (1) The 6th digit
        • (2) The 5th digit
        • (3) The 4th / 3rd digits
        • (4) The 2nd / 1st digits
• ADF
  • GENERAL
    • 1. SPECIFICATIONS
  • DIS/REASSEMBLY, ADJUSTMENT
    • 1. MAINTENANCE SCHEDULE
    • 2. CLEANING/REPLACEMENT OF PARTS
      • (1) Cleaning the Take-up Roller
      • (2) Replacing the Take-up Roller
      • (3) Cleaning the Transport Roller
      • (4) Cleaning the Exit Roller
      • (5) Cleaning the Separator Pad
      • (6) Replacing of the Separator Pad
    • 3. DISASSEMBLY/REASSEMBLY
      • 3-1. Names/Removal of External Parts
        • (1) Removing the Auto Document Feeder (ADF) Paper Feed Guide
      • 3-2. Removal of Circuit Boards
        • (1) Removing the AF Control Board (PWB-A AF)
      • 3-3. Disassembly
        • (1) Removing the Automatic Document Feeder
        • (2) Removing the Drive Unit Assy
        • (3) Removing the Paper Feeding Sensor Assy
  • TROUBLESHOOTING
    • 1. INTRODUCTION
      • 1-1. Electrical Components Check Procedures
        • (1) Sensors
        • (2) Motors
    • 2. PAPER MISFEED
      • 2-1. Initial Check Items
      • 2-2. Paper Misfeed Displays
      • 2-3. Locations of Misfeed Detection Sensors
      • 2-4. Misfeed Detection Timing and Troubleshooting Procedures
        • (1) Original misfeeds