8) printer system: blank or black prints, T-31 – Konica Minolta PagePro 1390 MF User Manual

Page 141

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T-31

(8)

Printer system: Blank or black prints

<Typical Faulty Images>

<Troubleshooting Procedure>

Step

Check

Result

Action

1

Is a printed page blank?

YES

Check the PH Unit connectors
for proper connection.

2

Is the coupling of the drive mechanism of
the Imaging Cartridge properly connected?

NO

Check the coupling of the
drive mechanism for connec-
tion and correct it as neces-
sary, or replace the Imaging
Cartridge (Drum Cartridge,
Toner Cartridge).

3

Is the drum charge voltage contact point or
PC Drum ground contact point of the Imag-
ing Cartridge properly connected?

NO

Check, clean, or correct the
contact point.

4

Is the High Voltage Unit (HV1) connector
connected properly?

NO

Connect it properly.

5

Was the problem eliminated when step 4
was checked?

NO

Replace the High Voltage Unit
(HV1).

Replace the Controller/Image
Control Board (PWB-I).

Replace the PH Unit.

4011T035AA

4011T036AA

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