Warranty information 15, 2 returning a defective product (rma), Chapter 15, “warranty information – Intel NetStructure MPCBL0001 User Manual

Page 165: Warranty information, 1 intel netstructure

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Technical Product Specification

165

Order #273817

Intel NetStructure

®

MPCBL0001 High Performance Single Board Computer

Contents

Warranty Information

15

15.1

Intel NetStructure

®

Compute Boards and Platform

Products Limited Warranty

Intel warrants to the original owner that the product delivered in this package will be free from
defects in material and workmanship for two (2) year(s) following the latter of: (i) the date of
purchase only if you register by returning the registration card as indicated thereon with proof of
purchase; or (ii) the date of manufacture; or (iii) the registration date if by electronic means
provided such registration occurs within 30 days from purchase. This warranty does not cover the
product if it is damaged in the process of being installed. Intel recommends that you have the
company from whom you purchased this product install the product.

THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY
WARRANTY OF INFRINGEMENT OF ANY OTHER PARTY'S INTELLECTUAL
PROPERTY RIGHTS, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL,
SPECIFICATION OR SAMPLE.

This warranty does not cover replacement of products damaged by abuse, accident, misuse,
neglect, alteration, repair, disaster, improper installation or improper testing. If the product is found
to be otherwise defective, Intel, at its option, will replace or repair the product at no charge except
as set forth below, provided that you deliver the product along with a return material authorization
(RMA) number (see below) either to the company from whom you purchased it or to Intel. If you
ship the product, you must assume the risk of damage or loss in transit. You must use the original
container (or the equivalent) and pay the shipping charge. Intel may replace or repair the product
with either a new or reconditioned product, and the returned product becomes Intel's property. Intel
warrants the repaired or replaced product to be free from defects in material and workmanship for a
period of the greater of: (i) ninety (90) days from the return shipping date; or (ii) the period of time
remaining on the original two (2) year warranty.

This warranty gives you specific legal rights and you may have other rights which vary from state
to state. All parts or components contained in this product are covered by Intel's limited warranty
for this product. The product may contain fully tested, recycled parts, warranted as if new.

15.2

Returning a Defective Product (RMA)

Before returning any product, contact an Intel Customer Support Group to obtain either a Direct

Return Authorization (DRA) or Return Material Authorization (RMA). Return Material

Authorizations are only available for products purchased within 30 days.

Return contact information by geography:

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